Questions, answered straight.

Search availability on any villa page or our booking page, pick dates, and confirm online. You can also message us on WhatsApp at +62 823 4003 6461 or via the contact form and we'll hold dates while you decide.

Yes. Direct rates skip OTA service fees, which typically run 14–20% on top of the nightly rate. Same villa, same owner, lower total.

Major credit and debit cards, processed securely through Xendit (our payment provider) with 3-D Secure authentication. Bank transfer is available on request for stays over USD 5,000.

The full amount is charged at the time of booking, in Indonesian Rupiah (IDR), through our payment provider Xendit. Prices shown in other currencies are estimates; your card statement will reflect the IDR charge.

Most villas require a refundable damage deposit (typically USD 500–1,500 depending on villa size). It is held pre-arrival and released within 7 days of checkout, less any documented damages.

Each villa has its own cancellation policy (flexible, moderate, or strict) and the exact terms are shown clearly at checkout before you pay. Peak-season and long-stay bookings may carry stricter terms. See our full cancellation policy for details.

Date changes more than 60 days out are accommodated free of charge subject to availability. Inside 60 days we'll do our best, though a small admin fee may apply, and rate differences are payable.

We don't sell insurance directly but strongly recommend purchasing a policy that covers trip cancellation, medical, and force majeure. World Nomads and SafetyWing are commonly used by guests travelling to Indonesia.

Standard check-in is from 14:00 and check-out by 11:00, though a few villas differ — your villa's exact times are confirmed on your booking. Early check-in and late check-out are subject to availability; just ask, we accommodate where we can.

Yes. Every villa includes daily housekeeping, fresh towels, and a pool/garden team. Cooks, drivers, and in-villa spa are available on request.

Yes. We pre-arrange airport pickup, private drivers for the day, and one-way rides through our local partners. Rates are shared by your concierge before arrival.

Most are. We can pre-arrange cots, high chairs, and pool fences. Tell us ages and we'll match you with villas built for the way you'll actually use them.

Quiet dinner parties for in-house guests are welcome at every villa. Larger events (50+ guests, amplified music, weddings) are only allowed at specific event-licensed villas; ask and we'll send the shortlist.

Canggu, Pererenan, Seminyak, and Uluwatu, the four neighborhoods where boutique villa demand is highest and we know every street. See our Canggu, Pererenan, Seminyak, and Uluwatu area guides.

Seminyak: ~30 minutes. Canggu / Pererenan: 45–60 minutes. Uluwatu: ~45 minutes. Times vary with traffic; assume the upper end for evening arrivals.

Canggu and Pererenan for surf, cafés, and a younger creative scene. Seminyak for walkable beach clubs, dining, and shopping. Uluwatu for clifftop drama, world-class waves, and quiet luxury. Tell us your trip and we'll route you.

Yes, at our event-licensed villas. Capacities range from intimate 20-guest ceremonies to 120+ guest receptions. We work with established Bali wedding planners and can recommend ones we trust.

Most couples do exactly that. Multi-night exclusive-use bookings around the wedding day are the most common pattern, with bridal party accommodation included.

We're a boutique manager: small portfolio, brand-led marketing, and full operational care. End-to-end means listing, pricing, guest comms, housekeeping, maintenance, and owner reporting. See our About page for the model and a free revenue projection.

We charge a percentage of net rental revenue, with no monthly retainer and no listing fee. The exact rate depends on villa size, location, and scope. Request a projection on our About page and we'll share numbers within 48 hours.